Protests and demonstrations have become a recurring feature in Kenya, especially in urban centers like Nairobi. As tensions rise, injuries, arrests, and public disorder often follow. Having reliable emergency contacts at your fingertips can make all the difference for demonstrators, journalists, medics, and bystanders. Here’s a comprehensive guide to verified emergency numbers and support services available during protest-related incidents.
CRITICAL EMERGENCY SERVICES
Ambulance Services
- Kenya Red Cross: Dial 1199 for free, nationwide 24/7 ambulance services.
- AMREF Flying Doctors: 020-3315454
- Avenue Rescue Services: 020-3743858
- St. John Ambulance: 020-2210000
Police Assistance
- Emergency Lines: Dial 999 or 112 for national police services.
Fire Services
- Call 020-2222181 or 020-2344599 for fire emergencies.
HOSPITALS WITH EMERGENCY SUPPORT
Some hospitals are well-equipped to handle the chaos often associated with protests, particularly those near high-risk zones.
- Kenyatta National Hospital (KNH)
- Nairobi’s largest public hospital, experienced in handling gunshot victims.
- Contacts: 020-2726300 or 0738-606-409
- The Nairobi Hospital
- Renowned private hospital with strong emergency services.
- Contact: 0702-200-200
- Mbagathi County Hospital
- Public hospital near Kibera and Lang’ata.
- Contact: 0722-851-565
- Mama Lucy Kibaki Hospital
- Serving Eastlands regions like Umoja and Kayole.
- Contact: 0798-536-537
- Aga Khan University Hospital
- Offers specialized trauma care in Parklands, Nairobi.
- Contact: 020-3662000
- MP Shah Hospital
- A private hospital with robust emergency response.
- Contact: 020-4291100
LEGAL AID AND POLICE ACCOUNTABILITY
If you or someone you know is arrested or harassed, these organizations offer legal support:
- Law Society of Kenya (LSK):
Toll-free hotline for legal aid: 0800-720-434 - Independent Policing Oversight Authority (IPOA):
Report police misconduct via toll-free 1559 or 0742-515-672. - Kenya National Commission on Human Rights (KNCHR):
For human rights violations, call 0800-720-627, SMS 22359, or email complaint@knchr.org.
MENTAL HEALTH SUPPORT
Protest-related trauma can take a significant toll. For emotional support:
- Mental Health Hotline: Call 0800-724-280 for free access to trained counselors.
ADDITIONAL ORGANIZATIONS OFFERING HELP
When official channels are overwhelmed, these groups can provide critical support:
- Kituo Cha Sheria: Free legal aid for detained protesters.
- Contact: +254 20 3874191
- Amnesty International Kenya: Tracks arrests and police violence.
- Contact: +254 20 4283000
- FIDA Kenya: Specializes in legal support for women and girls.
- Contacts: +254 20 2604044 or +254 20 2604043
- MUHURI: Operates along Kenya’s coast, providing real-time alerts and support.
- Defenders Coalition: Protects journalists, activists, and human rights defenders.
PROTEST SAFETY REMINDERS
Public demonstrations are a constitutional right in Kenya, but they often lead to human rights violations, including excessive police force and arbitrary arrests. Quick access to emergency, medical, and legal services can mitigate harm and foster accountability.
Stay informed, stay safe, and exercise your rights responsibly.
